flying while brown

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Action Alert: AirTran Is Not Your Friend (Updated)

By: on 3 Jan 2009

AirTran, the arline that had to change its name because it had too many high-profile crashes under the name ValuJet, is still not very good at keeping you safe:

A day after a Muslim family was removed from a flight at Reagan National Airport near Washington, officials of AirTran Airways and the family stood their ground Friday, each accusing the other of misconduct. Kashif Irfan, left, and his brother Atif Irfan were among family members removed from the flight Thursday. The families of Atif Irfan, a tax attorney, and his brother Kashif Irfan, an anesthesiologist, were removed from a flight before takeoff Thursday after a passenger reported hearing Atif Irfan's wife say something the passenger thought was suspicious. The airline declined to say what comment was overheard. But Atif Irfan say the couple was discussing the safest place to sit on a plane and speculates that someone misconstrued their intent. Family members Friday said they are particularly concerned about AirTran's actions after they were removed from the flight. AirTran refused to rebook the family on a subsequent flight, even after FBI agents cleared them of wrongdoing and intervened on their behalf, the Irfans said. "The FBI agents actually cleared our names," said Inayet Sahin, Kashif Irfan's wife. "And they went on our behalf and spoke to the airlines and said, 'There is no suspicious activity here. They are clear. Please let them get on a flight so they can go on their vacation,' and they still refused."

That's CNN.com's version.  AirTran's version is below the fold. You can ask for CEO Robert Fornaro at their corporate headquarters at 1-800-965-2107 and tell him that anti-Muslim discrimination is wrong and illegal, or whatever message you think is appropriate.   You can also e-mail an AirTran "Corporate Complaint Resolution Officer" at ccro@airtranweb.com or use their  general customer service contact form here.  FInally, You can call a CCRO at the number above, extension 6042. If anyone is in touch with the people involved, please let them know they can contact me at dr [DOT] anonymous [AT] passtheroti [DOT] com to make sure  that the messaging reflects what they want.  If anyone finds Fornaro's e-mail address, please do let me know.  As an FYI, all anti-Muslim messages in the comments will be deleted. Thanks. [Update: please note newly boldfaced sentence above- this has been and will continue to be enforced to the best of my ability - Dr. A].

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